Zuby Ain Sohail (Dalhousie University)
This doctoral work-in-progress investigates the critical gap between policy intent and measurable impact regarding Diversity, Equity, and Inclusion (DEI) for racialized immigrant employees within the Canadian public sector. Despite decades of commitment to employment equity and anti-racism, systemic inequities persist, suggesting current governance mechanisms are insufficient or are being implemented ineffectively. This research asks: How effectively do existing accountability frameworks in Canadian public sector organizations translate DEI policies into meaningful, equitable outcomes for racialized immigrant staff, and what are the primary organizational barriers to their success? Drawing upon critical management studies and public administration theory, the proposed study adopts a qualitative methodology centered on organizational case studies. Data will be collected through in-depth policy analysis, document review (e.g., annual reports, accountability agreements), and semi-structured interviews with senior leaders and frontline HR personnel who are responsible for policy implementation. The research focuses specifically on accountability mechanisms—the tools and systems used to measure and enforce DEI goals—to understand their design, operationalization, and impact. Findings are expected to yield evidence-based insights and recommendations for Canadian public policy-makers and administrators on redesigning accountability systems to move beyond symbolic compliance toward authentic, measurable, and sustainable inclusion for one of Canada’s most vital and diverse populations.